Question 1

What products are on offer from Lightspeed Solar Ltd?

Accepted Answer

Lightspeed Solar Ltd offers a range of solar energy equipment and solutions, including solar panels, solar inverters, mounting hardware, energy storage systems, monitoring tools, and off-grid solar charging for 12V, 24V or 48V systems.

Our Solar PV Panels (https://www.lightspeedsolar.co.uk/category/solar-panels)are available in various sizes and power outputs, catering to residential, commercial, industrial, and off-grid applications.

The solar inverters we provide are highly efficient and designed to maximize energy production. Additionally, we offer energy storage solutions such as batteries to store excess energy generated by solar systems for use during periods of low sunlight.

Our PV Roof Mounting hardware (https://www.lightspeedsolar.co.uk/category/roof-mounting-kits)ensures secure and reliable installation of solar panels. We also offer monitoring tools that allow our customers to track energy production and consumption, providing valuable insights to optimize their solar energy systems.

Check out our Shop (https://www.lightspeedsolar.co.uk/category/all-products)and view all products.

Question 2

How do I get help, advice, or bespoke solar solutions from Lightspeed Solar Ltd?

Accepted Answer

At Lightspeed Solar, we are committed to providing personalized solar solutions to meet your unique energy needs. Whether you are looking to install solar panels for your home, business, or agricultural property, we are here to help.

You can start by contacting us through our CONTACT page at the top of our website. We provide online chat during working hours, or a call back request service. Simply put in your information, and a knowledgeable and friendly staff member will work with you to understand your energy requirements, assess your property, and provide tailored advice and recommendations for the best solar solution.

We also offer bespoke solar solutions, custom-designed to fit your specific energy goals, aesthetic preferences, and budget. Our team will guide you through the entire process, from initial consultation to installation and maintenance, ensuring that you receive the most efficient and cost-effective solar system for your needs.

Question 3

I'm impressed and I want to buy. What payment options do I have?

Accepted Answer

We offer several convenient payment options to suit your needs. We accept major credit cards, such as Visa, MasterCard, and American Express, as well as electronic bank transfers. PayPal is accepted for small orders if there is no other choice, but due to their very high commission, we prefer not to offer this on all products or services.  If you have any specific questions or concerns about payment, our knowledgeable team is here to assist you every step of the way.

Question 4

Are your prices inclusive of VAT?

Accepted Answer

Yes!

Question 5

Do you offer discounts for NHS, Emergency Services, the Armed Forces or any Blue Light card holders?

Accepted Answer

Yes we do! Lightspeed Solar is proud to support all of the workers in the NHS, social care and armed forces. Please send us a direct message/email with a photo of your Blue Light card details before you place an order, and then we will be able to apply a discount before you make payment.

Question 6

I have a question - There is no contact phone number. Can I call to discuss a solar power system?

Accepted Answer

Due to a lot of spam/nuisance phone calls, we now operate through email, message chat, or call back service.

If you do have a bespoke query, and would like a phone call to discuss, then please fill out our 'Request a Call Back' form here: https://www.lightspeedsolar.co.uk/contact (https://www.lightspeedsolar.co.uk/contact)

One of our agents will call you back within 1 working day.

FAQ